Contact Us

Welcome to EXP Rosemont, Chicagoland’s premier immersive venue. Whether you’re looking for information about our current exhibitions, ticketing help, or general inquiries, we are here to assist you.

Please note that EXP does not have a dedicated phone line. All inquiries must be handled via the options provided below.

Ticketing Support

For all questions regarding ticket purchases, bookings, or technical issues with your order, please contact our official ticketing partner, FEVER. You can reach their support team through the following methods:

  1. Phone Support: You can reach Fever’s support team by calling 1 833 590 0938

  2. In-App Support: Open the Fever app and navigate to your profile to use the “Help” section.

  3. Website Help Center: Visit the Fever Help Center to browse FAQs or submit a request.

  4. Email Support: Send an email directly to hello@feverup.com with your order number for faster service.

General Inquiries

Do you have questions about our venue, accessibility, or upcoming events? Our team at EXP is ready to help.

Please note: Our team reviews messages during business hours. Please allow up to 48 hours for us to respond to your inquiry.